.. process taking place in their home. Address unsuccessful or inadequate remediation of customer issues. To ensure the out of hours services, and reporting work effectively. Maintain complaint spreadsheets and provide weekly updates to the management team. Acknowledge and correspond with complainants within .. read more
Job description We are recruiting Transport Clerk for our client based in Tingley (WF3). This role is Temp to Perm. Duties :
- Provision of excellent customer service
- Dealing with customer queries
- Manage the daily operation
- Collation of Driver debrief paperwork for input for on time time report, payroll etc.
- Input of data KPI'S
- Assiststhe transport customer service manager in the planning of the fleet as needed for support or cover
- Support complience team with infringments/defects/vehicle checks
- Accurately & timely maintain records of staff absence and holidays
- Accurately inputdrivers hours in topayroll
- Monitors and records drivers time and attendance Hours of work: Monday - Friday 10am - 7pm £10.15 per hour (May change due to business requirements) Requirements : Computer literate (will be using an in-house system) Experience within Transport Office WTD Knowledge (desirable) Good telephone manner Ability to travel to Tingley Rapier Employment has been established in the UK for over 30 years, specialising inand permanent workers into the Commercial, Production and Logistics sector. As an equal opportunities employer, we pride ourselves on treating all employees fairly.
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