.. Customer Service Administrator, Permanent Role: Customer Service Admin Salary: £23,300 Hours: 8.30am - 5.30pm (Monday - Thursday) & 8:30 - 4:30 ( .. exceptional customer service - An excellent and professional telephone manner, along with good written communication skills - Ability to resolve multiple .. read more
Legal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.
Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.
We are the UK's number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected.
We support home buying through our Mortgage Club – the UK's largest – and our award-winning Surveying Services team.
And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.
Joining us means helping create brighter financial futures for all our customers.
Job Description Legal and General Retail Mortgage Services team are currently hiring a Test Analyst on an initial 12 month fixed term contract.
This role will see you working closely with the Lead Tester to carry out test cases to identify any potential bugs to raise to the development team to fix.
You will also be contributing to the construction and compilation of test scripts to understand some of the considerations taken in testing as you build up knowledge of the area utilising tools such as Jira, azure devops and excel.
What you'll be doing: Contributing towards the creation and execution of quality test plans that deliver the required validation of functionality via a risk-based approach to a scheduled release plan across a number of changes.
Working proactively with business and 3rd party testers to ensure coverage across all test stages are adequate.
Delivering effective and timely communication to development and change teams to mitigate release delays.
Providing input into defining the appropriate test approach in collaboration with the Lead Test, ensuring effective test preparation and execution.
Understanding the principles of Business Technology and Agile Transformation within LGMS and translating these principles into business/people change activities to ensure the requirements are understood and that the test outcomes are of good quality.
Engaging stakeholders and undertaking appropriate testing prior to the implementation of any system or business changes to ensure the impact on internal stakeholders and customers is understood.
Qualifications Who we're looking for: Knowledge of change delivery methodologies and tools desirable along with SME knowledge of mortgage sourcing and property valuation processes, products & services A background in analysis, previous test experience and suitable project management, service management, test or agile qualifications is desirable Outstanding test analyst experience is required and a proven delivery track record of change and transformation Experience with test automation development is desirable but not essential Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you.
Here are some of the benefits we offer: The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes Generous pension contribution Life assurance Private medical insurance (permanent employees only) At least 25 days holiday, plus public holidays, 26 days after 2 years' service.
There's also the option to buy and sell holiday Competitive family leave Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice There are the many discounts we offer – both for our own products and at a range of high street stores and online In 2023, some of our workspaces were redesigned.
Our offices are great spaces to connect and collaborate and have your wellbeing at the heart Additional Information Legal & General is a leading financial services group and major global investor, named Britain's Most Admired Company in 2023, for the second year running.
Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers' money in things that make life better for everyone.
If you join us, you'll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences.
Guided by leaders with integrity who care about your future and wellbeing.
Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.
If you're open to find out more, we'd love to hear from you.
