Customer Service Representative

  • United Kingdom
  • Red Dot Recruitment

Hello! Have a look at this Customer Service Representativerole. Basic salary of £20,592, plus free equipment for hybrid or remote home working

Where : Hybrid/remote (after 12 weeks of on-site training in Belfast City Centre )

The Customer Service Representative package

  • Hybrid remote once 8/12-week training period is completed

  • A competitive staring salary of £20,787 :

  • On site facilities - free coffee & tea

  • Monthly incentives, prizes and vouchers

  • A company pension scheme :

  • 21 days' holiday - increasing 1 day per year of service PLUS 8 bank holidays

  • Free dental care :

  • Overtime Available :

  • Perks and discounts scheme for well-known retailers

  • Learning & development opportunities to progress in your customer service career

What will you be doing as a Customer Service Representative?

  • You will speak to a range of different customers through inbound calls.
  • Banking customers will be making enquiry calls for a number of reasons, ranging from lost cards to balance and transfer requests as some examples.
  • You will use your listening skills to speak to each customer and find out their individual needs

What are we looking for, for this Customer Service Representative role?

  • People who are enthusiastic and passionate about customer service
  • Good written and verbal communication skills
  • The right to work in the UK
  • ~ We look forward to hearing from you._