Business Support Officer OCC**

Job details Salary range: £26,873 - £28,770 per annum Work location: Oxford CSS, Awgar Stone Road, Horspath Driftway, Oxford / Remote Hours per week: 37 - we are open to discussions about flexible working Contract type: Permanent Vetting requirements: This role is subject to a criminal records check Closing date: Friday 28th June 2024 Interview date: To be confirmed If you are looking for a challenging and rewarding career within the public sector, this is a great opportunity for you. About us As a Business Support Officer with Adult Social Care you will be central in providing support and assistance by undertaking a variety of interesting administration tasks to deliver customer focused services which improve the lives of people supported by Adult Social Care. About the role Your role will be crucial in supporting teams to provide constant and consistent services to people using Adult Social Care. These posts will provide a high quality service to the organisation to ensure people contacting ASC are dealt with using a strengths-based approach, ensuring community support options are maximised. As a Business Support Officer, you will be responsible for dealing with telephone queries that are directed towards the localities looking at how people can be supported/signposted, as well as undertaking additional duty functions such as booking regular respite care and associated transport arrangements and other tasks to support duty. For full responsibilities please see the attached job description. About you We are looking for someone who is organised, pays attention to detail, can work calmly and efficiently under pressure and has good IT skills. You will have the ability to work alone, as well as working co-operatively in a team You must be a good communicator with a customer-focused approach and have previous experience in working in an administrative environment. You will need to handle sensitive and confidential information whilst remaining empathetic to the needs of service user. Rewards and benefits Culture of flexible working Technology to support agile working where role permits Up to 31 day’s holiday p.a. plus bank holidays Option to ‘buy’ additional holiday Employee Assistance Programme including access to health and wellbeing support Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9% Enhanced family friendly policies Local and national discounts for shopping and travel Great learning and development opportunities to support your ongoing development