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Recruit mint have partnered with a leading Building Product business in Cambridgeshire area who are experiencing plenty of growth. We are recruiting for 2 Customer Service Executives based on the outskirts of Cambridge. We are looking for excellent communicatorswho have a good eye for attention to detail.
Basic Salary: £20k
Full time, 40 hour week. 7am-4pm (Monday to Friday)
Location: Located in or close to the following towns; Godmanchester, Huntingdon, St Ives, Cambridge, Bar hill, Fenstanton, Fen Drayton, Hemingford or Swavesey
Key responsibilities :
- To greet all customers on telephone in a friendly and welcoming manner
- To deliver accurate order logging and uploading data to start process
- To affect the printing of orders to start the order process paperwork cycle
- To ensure that all customer quotes are completed within 48 hours
- To follow up on quotes
- To evaluate orders and inform customers of discrepancies, liaising with your team, including handovers.
- To manage company correspondence, complaints, and queries in an efficient and timely manner
Experience Required :
- Strong Communication skills
- Efficient using Microsoft word/Excel/Office
- Excellent telephone manner
- Customer service experience
- Attention to detail
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