Receptionist

Hotel Receptionist required for our luxury county hotel, located in the Cotswolds

• Staff Accommodation is also available

As Hotel Receptionist, your role will involve ensuring the effective running of the front desk whilst on shift achieving consistently high standards of service and guest satisfaction. You will provide services such as guest check in and check out, operating the telephone, communicating information to hotel departments, administration, taking reservations.

You must be passionate, motivated, welcoming and highly organised to ensure that all requests are attended to without any delays. You will need to have excellent communication skills and a pleasant telephone manner. You need to work well under pressure with excellent ability to co-ordinate efficiently with other departments and bring good administration skills.

As Hotel Receptionist , you will provide a courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will be responsible for greeting guests in a warm friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone.

Benefits :

• Team Member: £25 per night BB in any of our hotels :

• Team Member: £35% off Food :

• Team Member: 50% off drink :

• Flexible working Patterns :

• Friends and Family Discounts :

• Career Enhancement :

• Apprenticeships and Standards available :

• Share of Gratuities :

• Uniforms :

• Annual Dinner Awards :

• Anniversary Service Lunch :

• **Refer a Friend Scheme