Team Member

The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We’re what you might call a ‘proper pub’ serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.We will provide you with a great package:Competitive hourly rate + tips28 days holidayCompany Pension schemeRetail and beer discountsFun culture surrounded by a supportive teamFree food when on shift30% dining discount of all managed housesEmployee Assistance programmeBenefits portalRefer a friend bonusCareer development programmeGreat working environment and great prospects!Your role:We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.Front of House duties include:Taking responsibility for the customer journey, ensuring their experience is second to noneTaking accurate orders and working closely with kitchen staffEnsuring payments and receipts are correctConfidently recommending menu and drinks offeringsObserving service and standards and reporting any incidents or issuesBeing a supportive and proactive team memberYou will need to demonstrate:Previous experience working front of house in a hospitality or customer facing environmentEnthusiasm and passion for food and beerThe ability to deliver excellent customer service and great team work in a fast paced and pressurised environmentA result driven and ambitious individual keen to develop your career and grow with us