Customer Support Engineer

  • Swavesey
  • Point Recruitment

Customer Support Engineer £Negotiable plus benefits package Customer Support Engineer to work for our dynamic high tech client who have an opportunity due to expansion and promotion. Working within a small team, the Customer Support Engineer should be self-motivated and have a proven track record in managing various customer situations. The role for the Customer Support Engineer, Some international travel around 60% will be visiting customers based in Europe, USA and Asia. Perform installations of equipment and peripherals when supplied as part of the system. Provide On-site training to customers Work closely with the Sales team to provide technical information and support when required. Complete visit reports for all installations and on site call Work closely with suppliers, feeding back technical information where required Support other engineers either on site or via the telephone as required Background for the Customer Support Engineer The role requires a committed engineer that is used to working on complex installations. You should be multi-skilled and have a reasonable working knowledge in electronics, mechanical and fluid systems. The engineer will need to be flexible with regards to travel and visits as situations may change at short notice. Generally work will be managed and fit within the normal working day. Benefits for the Customer Support Engineer 25 days holiday plus bank holidays Pension Healthcare Bonus Scheme Car Parking Swavesey, Cambs For more information, please contact Lisa Parsons INDENG