.. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and i... .. read more
A highly successful and well-known estate agency are looking for a Trainee Tenancy Manager to join their head office based in West London.
As a trainee tenancy manager, you will oversee a portfolio of non-managed tenancies and ensure tenancies run smoothly. This is a fantastic entry-level role that combines customer service and administration in property.
Key responsibilities include :
- Managing a portfolio of let-only properties
- Ensuring all pre-tenancy paperwork and maintenance are completed
- Handling general tenancy enquiries between the landlord and tenants
- Managing tenancy terminations by ensuring notices are handled correctly
- Oversee tenancy deposit releases and inventory reports are sent and received
- Handle complaints received in a timely and satisfactory manner
- Liaise with tenant and landlord regarding deposit disputes
- Provide tenancy advice and support to the lettings team and managers
- Ensure records are kept up to date
- Provide an exceptional level of customer service at all times
Key skills and experience :
- Exceptional customer service skills
- Highly organised
- Acute attention to detail
- Ability to work to deadlines
- Strong IT skills
Ideal for a person that is positive and articulate and can demonstrate patience in challenging situations. Someone who is energetic, self-motivated, and resilient.
Salary : £22,000
If you have the relevant skills and want to work for a market leader in the industry, get in touch today!
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