Service Leader

  • Havant
  • Two Saints

Full time, 37 hours

£28,816 progressing to £32,018

Are you looking for a challenging and rewarding role where you will be able to use your strong people skills to manage a team that support the homeless? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be managing a service and a team that provides accommodation, outreach and community support for the homeless. You will be flexible and able to adapt to challenges that arise within the service. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

MAIN RESPONSIBILITIES : You will manage a team of staff that provide accommodation and support for the homeless in this area.

You will insure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief and agency workers

You will effectively lead, support, develop and motivate your team

You will work closely with the Contracts & performance manager to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan

Develop and maintain excellent working relationships with our partners and commissioners

Liaise with other managers to pool knowledge, experience and ideas for service improvement

You will contribute to the delivery of our communications, fundraising, volunteering and value for money strategies

ESSENTIAL CRITERIA FOR ROLE

Whilst previous experience in working with the homeless is not essential, you will need knowledge of managing services for similar client groups such as social care / substance misuse, mental health and you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

You will have knowledge of effective staff management, supervision, team leadership and evidence of improving performance outputs, including across multi-sites and remote management of services and people

Ability to keep manual and IT based records, produce reports and analyse budgets

Up to date knowledge of sector specific legislation and laws

Evidence of management level or professional qualification, training and experience in social care, management, housing etc

Ability to prepare for, chair and minute meetings

Full drivers licence and access to a vehicle is essential for this role