.. Thats NOT the Evergreen way. .. read more
Job overview Cancer DirectorateAre you looking for a career where you can really make a difference and at the same time learn valuable new skills? Our administrative staff provide essential support to the clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative staff in our teams we invest in training and development to make sure our staff are equipped with the right skills and knowledge.We currently have an exciting opportunity for a part-time Pathway Co-ordinator within Psychological Medicine in the Cancer Directorate. This is a relatively new service which is expanding to provide psychological assessment and treatment for those patients undergoing treatment in the Cancer Centre. Previous applicants need not apply. Main duties of the job The post holder will be pivotal in providing comprehensive administrative support and screening of patients alongside the Consultant and team of nurses as the service develops and expands. Key elements of this will involve: Efficient clinic management, ensuring patient appointments, lists are completed in a timely fashion. Regular telephone contact with patients to request completion of questionnaires that have not been done electronically. This will involve asking patients questions relating to their mental health whilst they are undertaking treatment for their cancer diagnosis. Offering advice and support to patients through a difficult time whilst exercising judgement to escalate concerns to clinical staff as appropriate. Ensuring all relevant databases including EPR are accurate and up to date.You will need to be highly organised and possess excellent communication skills as well as displaying understanding and compassion to ensure patients' receive the best possible care and customer service. Experience with databases is desirable but not essential as full training will be given.If you feel you can make a positive contribution to the patient's care experience and Psychological Medicine interests you, we'd love to hear from you. For more information and/or to arrange an informal visit please contact:k Working for our organisation Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.