.. Class 1 DriverHGV Class 1 Drivers, BS35 4GH£16:50- £ per hour We are are currently looking for HGV Class 1 Drivers for a client that we are representing in the Avonmouth area on an ongoing basis. We are looking for experienced and reliable drivers, who are available for assessment and induction... .. read more
CUSTOMER SERVICE COORDINATOR
HYBRID/AVONMOUTH
£24,500 - £28,000 DEPENDENT ON EXPERIENCE
OVERVIEW
As a Customer Service Coordinator you will be able to work hybrid with 2/3 days working remotely once you are trained. Training will be at the office for 2-3 weeks Monday to Friday. The hours of work are Monday - Friday 8.30 am - 5pm with an earlier finish on a Friday.
RESPONSIBILITIES
As a Customer Service Coordinator you’ll be responsible for
- Acting as the first point of contact for the customer and providing a high level of customer service at all time.
- Allocate work to the Maintenance Technicians and schedule the workload into their diaries
- Manage customer complaints effectively
- Maintain regular communication with Site Managers, Maintenance Technicians, and Contractors
- Keeping the customer updated throughout
REQUIREMENTS
To be considered for the role of Customer Service Coordinator you must have:
- An excellent telephone manner with good communication skills both verbal and written
- Experience in a Customer Service role - this could be in face to face retail or hospitality roles or telephone based customer service and administration roles.
- Have good computer skills to include Microsoft Word, Excel and Outlook
- A proactive approach and take initiative
NEXT STEPS
If this job doesn’t seem quite right, register your CV on our website and we can identify any roles that may be more suitable.
Job Types : Full-time, Permanent
Salary : £24,500.00-£28,000.00 per year
Schedule:
- Monday to Friday
Experience :
- Administration: 1 year (preferred)
- Customer Service: 1 year (preferred)
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