.. , and support to help customers maximise their success. Collaborate with Sales, support, and marketing teams to enhance the overall customer experience. .. Customer Success Manager to join the team in Leeds. As a key player in a customer-facing team, you will be responsible for ensuring clients derive maximum .. read more
About us : Moss and Moor is an exciting new restaurant based on the edge of Ilkley Moor, we have recently been selected as a finalist in The Oliver Awards for ‘Best Brunch’ as well as, our Yorkshire Post review at 5 out of 5.
We have an excellent opportunity for a Restaurant Supervisor where you will be serving some of the finest ingredients from Yorkshire’s best producers. We have a 200-seat dining room, including a terrace where we offer healthy, nutritious and exciting dishes that change with the seasons.
We are only open during the daytime, serving breakfast, brunch, lunch, afternoon teas and a roast on a Sunday - meaning, you will have your evenings free which is quite unusual within the hospitality industry.
We expect you to be dynamic and passionate; this is a very fast-paced style of service. As a Restaurant Manager, you will be expected to ensure smooth running in your department and ensure customers are at the heart of the service.
Benefits :
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Tips
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Day-time hours (free evenings!)
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Discount card
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Free parking
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Over-time
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Refer a friend scheme
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Pension Scheme Requirements of a Restaurant Supervisor :
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To control cash-flow and receipts by adhering to cash handling and reconciliation procedures in accordance with company policies and procedures.
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Always strive for excellence and consistency, providing the best possible hospitality experience for our customers.
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Achieve company objectives in sales, service, quality, appearance of dining area and promote a positive, productive working environment.
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Schedule weekly rota’s for staff ensuring all positions are staffed when and as needed and labour cost objectives are met.
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Help to develop and maintain a good working relationship with colleagues - providing training and knowledge where necessary.
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Thrives under pressure with a positive can-do attitude. Other duties :
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To provide customers with further information about Moss and Moor and other departments within the business.
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Greet and seat guests, and present menus, wine lists and be able to answer questions relating to the menus.
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Sharing and supporting marketing and promotional initiatives with guests that may be running or upcoming.
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Work with colleagues to ensure tasks are completed to Moss & Moor’s standard.
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Covering colleagues to ensure smooth running of the Restaurant. Beyond skills, we are seeking a hard-working, friendly Restaurant Supervisor with heart and personality who has a real passion for hospitality!
If this sounds like you, please get in touch with a copy of your CV and a small cover letter telling us why you would love to be considered to join the team at Moss & Moor.
Best of luck, Kevin Gratton
Job Types : Full-time, Permanent
Salary : Up to £25,000.00 per year
Additional pay:
- Tips
Benefits :
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Company pension
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Employee discount
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Flexible schedule
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On-site parking
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Referral programme Schedule:
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10 hour shift
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8 hour shift
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Day shift
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Monday to Friday
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No weekends
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Overtime
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Weekend availability Application question(s):
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Are you available to work weekends? Experience :
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Hospitality: 3 years (preferred)