Customer Centre Specialist

  • Tonbridge
  • Reed Business Support

Role: Customer Centre Specialist Location: Tonbridge (TN11) Salary: £24,000 per annum

Hours: 40 hours per week / 5 days per week to include some weekends.

  • Full time :

  • Centre Based :

  • Permanent Role

Applicants must have full UK driving licence

Duties will include;

  • Welcoming customers to the centre, offering refreshments
  • Supporting customers through browsing process
  • Checking in customers who arrive to pick up their purchase
  • Handing over purchases to customers
  • Assisting with post sales issues
  • Building rapport with customers to resolves any complaints quickly

Skills required;

  • Customer obsessed and passionate about delivering excellent customer service
  • Excellent face to face communicator
  • Previous experience if successfully working in high end retail, hospitality or concierge roles