.. relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Key Duties / Responsibilities Monitor own email inbox and the .. read more
Pub & Grill Team Member Our Pub & Grill teams are the life and soul of the party! By joining us as a member of the bar and restaurant team, you will work alongside an energetic, fun, friendly team and be at the heart of the action - greeting, serving and looking after our guests to make sure they go home happy and raring to return. Our Pub and Grills are at the heart of the action, buzzing with energy and serving up delicious food and drink in a relaxed yet vibrant environment. With multiple screens to watch the big games and regular special events to get everyone in the mood for the weekend, there is never a dull day at Village Pub and Grill. Work it, Live it, Love it! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With 31 fabulous hotels and leisure clubs across the UK and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits such as - Competitive pay - Free leisure club membership - 30% discount on all overnight stays at Village Hotels - Up to 40% discount on food and drink at any Village Hotel - Excellent training and development - Health & Wellbeing platform - Discounts and cashback offers on many high street brands But what do we need from you - A smile, a great personality and a willingness to learn. That’s it! - All we ask is that you must be an excellent team player, and be warm, friendly and engaging. We will teach you the rest! Come and be part of something new & something special - Work It, Live It and Love It with Village Hotel Club! INDFOH
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