Customer Service

  • Crawley
  • Ontrak Recruitment

Customer Service Assistants Required - Immediate Starts Available!

Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways to support with the upcoming Football Events and railworks across numerous locations.

Competitive rates of pay and a great opportunity to kick start your career within the railway.

Location : Three Bridges Train Station

Pay rate :£10.04 per hour

Hours : Weekend and weekday work (Hours will vary: the earliest you could start could be from a 05:00am start and the latest you could finish could be up to a 00:00 finish. You MUST be fully flexible.)

If you can commute to other stations, we may have additional shifts available on weekdays.

What makes working for Ontrak so good?

We pay for your training! You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.

What does a customer service assistant do?

  • Provide an impeccable customer service experience to customers and passengers on the railway.
  • Being vigilant and visible to all customers and other members of staff
  • Assisting customers with the usage of lifts and luggage
  • Communicate effectively with other staff and passengers in the interests of safety and customer service using information systems as supplied.
  • Report any anti-social behaviour with little disruption to other passengers as per the Railway Byelaws.