Treatment Coordinator

  • Hammersmith
  • Dental By Design

Guide patients all the way through their dental improvement journey from enquiry to treatment completion and aftercare.

  • Convert new enquiries into free consultations.
  • Clearly explain treatment / payment options to patients and assist them with any enquiries to enable them to begin their journey to better teeth.
  • Offer patients an exceptional level of customer service and assistance.
  • Liaise with clinicians and other members of the team to best serve patients.
  • Have excellent admin and record-keeping abilities.
  • Previous dental / medical experience preferred.
  • Fluent English speaking and writing abilities with a clear, easy to understand telephone voice.
  • Self-motivated and with a strong work ethic.
  • Must work well as part of a team and individually.
  • Must be computer literate and have worked with various software packages

Salary : £25,000.00-£55,000.00 per year

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus

Ability to commute/relocate:

  • Hammersmith: reliably commute or plan to relocate before starting work (required)

Experience :

  • Sales: 3 years (required)
  • Customer service: 3 years (required)