Professional Business Support Operational Excellence Team - Fixed Term contract until 31/3/2025

Professional Business Support Operational Excellence Team - Fixed Term contract until 31/3/2025Salary: National from £25,000 to £31,500 and London £27,500 to £34,000, salary offered will be based on skills and experienceAre you interested in joining a team that leads on the Knowledge & Learning strategy for Enforcement Market Oversight at the FCA? The team/departmentThe Enforcement Market Oversight Operational Excellence Team is a new team within the Enforcement, Intelligence, Specialist Services Directorate. The team will comprise of the Knowledge and Learning, and the Enforcement Operation teams, a group of friendly people that underpins Enforcement and Market Oversight activities equipping colleagues with the tools they need to do their jobs to an excellent standard.What you will be doing (the role)Key responsibilities will include:Providing administrative support to the team and performing the role of administrator and coordinator for knowledge sharing groupsAssisting in delivery of core technical training to investigators by arranging internal SMEs, assessors and course participants, prioritising participants to ensure they are trained within time guidelinesManaging multiple mailboxesProviding support when required across the department and to the Head of DepartmentSharePoint superuserCoordination and publication of monthly knowledge communicationsThe successful candidate will predominantly work with the Knowledge and Learning Team, but may be required to put time into other workstreams within the wider Op Ex team including participating in specific tasks with the Head of Department.Typical tasks across all of these work streams will include Contact with internal stakeholders, maintenance of records, diary management, dealing with incoming invoices and minute taking. We are looking for someone who has experience of working in a corporate environment with experience of Knowledge and Learning and Operations tasks.What will you get from the role? This is a great opportunity for the successful candidate to work within the newly created Op Ex team. This opportunity for an arises due to other team members taking the opportunity to develop themselves on secondment. Among the varied responsibilities of the Op Ex team sits Knowledge and Learning; the successful candidate will play an integral role, in this friendly group of people, delivering and supporting on several workstreams.Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your lifecycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: 25 days holiday per year plus bank holidaysPrivate healthcare with Bupa A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35) Life assurance of eight times your basic salary Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you will haveMinimum We are a signatory to the Government’s Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. A great track record as an administrator in a corporate settingExperience of working with a wide range of stakeholdersExperience managing key administrative tasks in Microsoft SharePoint, Word, Excel, PowerPoint, and TeamsEssentialExcellent time management and prioritisation skills, with the ability to work in a structured way to a high standard against tight deadlinesFlexibility to get involved in the varied workstreams of the whole team if requiredStrong relationship skills and a strong team playerAble to cope with and quickly resolve a range of administrative issuesExcellent written and oral communication skillsHighly developed organisational and administrative skillsAbout the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & DiversityOur ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation. The FCA is committed to achieving greater diversity across all levels of the organisations. Given this, we particularly welcome applications from men, disabled and minority ethnic candidates for our Professional Business Support – Corporate role.Flexible workingWe welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we won’t judge you for asking. Multi-locationAs part of the FCA’s on-going commitment to develop our national presence, most of our vacancies are now open to working in our Edinburgh, Leeds, or London offices. This means that as part of the application process you will be able to select your preference of which office location you would like to work from. Useful information Applications for this role close at 23:59 on2nd July 2024This role is graded asProfessional Business Support - Corporate What to expect from our interview process The assessment process consists of an initial screening call with one our Recruitment Partners. If successful, you will be invited to attend a first stage competency-based interview.Got a question? If you are interested in learning more about the role, please contact:For Internal applicants, please contact Louise Nash at kFor External applicants, please contact Beth Haydon at kApplication support We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best. If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further. Our aim is to make your application as easy and comfortable as possible, and your recruiter will be happy to work with you to make any necessary arrangements where possible. Please note – Applications must be submitted through our online portal. Applications sent via email will not be accepted.