Customer Service Administrator

  • Bar Hill
  • Busy Bee Recruitment

Would you like to work with one of the UK's leading suppliers of IT and Print? Are you looking to start a career within Customer Service? Well look no further as we have the role for you. Don't settle for less, settle for the best! Start: ASAP Location: Outskirts of Cambridge, Cambridgeshire Hours: Monday - Friday, 8:30am - 5pm with 1 hour for lunch unpaid

Salary : Up to £22,000 Duration: Permanent What you will be doing:

  • Provide and process information to customers in response to requests, account queries and cash collections

  • Processing credit notes and prompting payment of invoices

  • Dealing with any invoice issues and matters appropriately

  • Dealing with requests for meter readings and entering information into the system

  • Producing reports and customer account information

  • Assisting with the collection of payments, direct debits, and other relevant payment matters

  • Providing other administrative support to the wider team

  • Resolving matters in an effective and professional manner About you:

  • Excellent communication skills - both verbal and written

  • Administrative skills

  • Customer services experience and a passion for providing excellent service to customers

  • Good team player, who can demonstrate flexibility and adaptability

  • Meeting deadlines

  • Excellent numerical skills

  • A willingness to solve problems and support customers