Shift Leader

Overview Pay rate for this role: £13.12 per hour McDonald’s UK has been around for over 50 years!We are one of the most recognised brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, opening our doors to everyone and creating opportunities open to all.As a shift leader you will be part of a multimillion-pound restaurant which employs 200+ employees. You will have responsibility of managing shifts to deliver outstanding experiences for our customers, upholding company standards, building sales and growing profitability. To achieve this, you will have the opportunity to work with, coach and develop a multi-generational workforce in a fast paced, fun environment.This position is open to people who have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends, evenings and bank holidays.Position Attributes:Display Leadership and role model customer focused behaviours to delight our customersDelivery of personalised service and connect with our customersLead by exampleAdapt to customer needs through your teamAnswer customer queries, keeping up to date with knowledge on our food and promotionsUse of initiative, confidence and problem solving when interacting with colleagues and customersTreat all colleagues and customers with courtesy and respect.Position Requirements:You will work a variety of day parts, including breakfast, evenings and overnights, and a mix of all days to become accustomed to shift work and experienced in all aspects of the business. BenefitsPackage includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more...