Resident Liaison Officer

Our client is a well-established, leading Social Housing Contractor and due to continued growth, is expanding its maintenance team. The business has continued to flourish over recent years and this new role is a great chance to be part of its exciting future.

• Always maintain confidentiality regarding client information.
• To ensure and maintain the Resident Liaison daily diary, record incidents and appointments.
• Submission of weekly RLO Report to Site Manager / Contracts Manager.
• Carry out pre
• visit to each resident to explain the “type of works”, and method of “works”.
• Ensure that site management are immediately informed of any health and Safety issue.
• Claims, compensation, and complaints are dealt with within a timescale and with care.
• Be available for residents’ meetings, surgeries, and meeting with client, as and when including Open / Fun days out and out of hour evening meetings.
• Attend any courses that your Line Manager has identified for you to enhance your training.
• Full UK Driver’s License
• Communication Skills
• Computer Literate in word/excel.
• Customer Care background or sales background

Working Hours

• Monday - Friday
• 40 Hours Per Week
• Lunch Break
• 8:00am - 5:00pm

Benefits :

• Company Van/Fuel Card
• Fuel Card
• Uniform

Schedule :

• 8-hour shift
• Monday to Friday

Job Types : Full-time, Permanent

Salary : £28,000.00-£30,000.00 per year

Benefits :

• Company car
• Free parking
• Life insurance
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

Reference ID: LP - RLO