Director (2756)

About us DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.The Legal Operations team provides a wide range of legal services for global clients, offering legal departments different, better ways to do law. In tandem with advisory services in appropriate jurisdictions, DWF provides these organisations an unparalleled package of legal options. About the role To lead our existing, award winning pre-legal collections team. To focus and grow profitable revenue for the Division/Practice Group/Area from existing clients. To manage and develop a team to meet client expectations and to contribute to sales and profit growth through the appropriate use of resources. To focus on the development of the technical capability of the Practice Area/Group to better meet client needs, support business development activities and to contribute to sales and profit growth through the appropriate application of technical skills and knowledge. To contribute to the development and attaining of new clients.• Manage a team of over 20 paralegals delivering pre-legal collections services to a number of existing clients who operate in a wide variety of sectors.• Be the main contact for key clients, attending client meetings, developing strategies with those clients, implementing them and monitoring their success. • Delivers on the implementation of the business plan and translates into clear plans and objectives to ensure team is effectively utilised and the strategy is delivered, • Develop and strengthen client relationships in line with the Division/Practice Group/Area and Firm strategy to maximise revenue and margins as well as managing costs responsibly.• Manage, support and develop a specific practice area team to ensure delivery of the required standards of client service, profitability and effective use of resources to achieve repeat business.• To lead and deliver on financial targets and ensure compliance with the management of Lock-up (WIP and Debt). About you The ideal candidate will have• A senior legal or collections professional, a divisional manager and authority in the pre-legal collections field - recognised across the business as a source of knowledge and insight.• Has in-depth knowledge of the sector in which they operate - proactively strengthening knowledge in new trends and risks.• Experience of/ within collections field, able to demonstrate an ability to manage resource effectively, maximise recoveries for our clients and revenue for DWF. • An ability to leverage your understanding of the Business’ strategic direction (products, service lines, sectors) and our Clients' needs (markets, sectors, risks) to inform and drive Practice performance• Track record of innovation and continuous improvement• Embrace service excellence and apply this consistently to your role• Anticipate and adapt to change internally and/ or in response to the needs of our clients• Experience of leading people development, supporting the skills and knowledge progression of junior members of the team through coaching, supervision and feedback• Advantageous to have a client following. What we offer We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.