Aftersales Manager

  • Dungannon
  • Haughey Recruitment

Our established client in the Dungannon area are an independent car dealer with a reputation for outstanding service and quality. Widely regarded within the industry as an employer of choice with extremely low staff turn over, they are now recruiting an Aftersales Manager to oversee the Parts and Service function of the business. Responsibilities: Streamline and improve existing procedures Ensure all aftersales processes are organised and efficient Maintain high levels of customer satisfaction and customer retention Liaise with sales staff and aftersales staff to ensure timely deliveries Manage and oversee trade and customer debtor levels/ accounts Co-ordinate deliveries and off site servicing / warranty work Criteria Excellent organisational and communication skills Ability to work under pressure and meet deadlines IT Literate Full driving licence Previous experience in aftersales management Skills: Customer Service target orientated warranty administration People Management Benefits: company pension free car parking Paid Holidays