.. the range of products and services delivered in the sector and support Sales activities Project management of key clients as required. Key .. Product. Seek opportunities to expand client base in conjunction with the Sales Manager and Client Managers. Liaise as necessary with professional bodies .. read more
Brook Street is working with our Belfast client to recruit a full time and permanent Maintenance Coordinator to join their growing team Key responsibilities
- Act as the first point of contact, providing support for all customer queries
- Scheduling jobs in line with customer regular service requirements
- Handling breakdowns within an agreed timeframe, in line with SLAs
- Provide an exceptional level of customer service, communicating to customers in a professional manner
- Work closely with our supplier network to arrange jobs within an agreed budget
- Work as part of a team to prioritise and management the workload
- Ensure customers are kept up to date, ensuring any issues are escalated to management Essential criteria
- 1+ years' experience providing customer support for a managed service provider
- Minimum 5 GCSE's (A-C), including English & maths
- Excellent verbal and written communication skills
- Experience of using Microsoft 365 programs, including excel, word and sharepoint Desirable criteria
- Experience working in the transport industry
- Degree level qualification
Benefits :
- Attractive salary and benefits package
- Free car parking
- Free health insurance
- Company pension scheme
- Company laptop
- Specialist training and development Salary will depend in back ground - £20-25K Please send CV via the link
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