Lead Receptionist

Bupa Dental Care, Holt are looking for a Lead Dental Receptionist to join their experienced team.Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.Lead Receptionist role and responsibilities Oversee reception and staff rotasMeeting and greeting patients, providing a great first impression and patient journeyBooking and amending appointments, answering the phone, updating patient recordsCo-ordinating the care packages for our patients that has been provided by our cliniciansConfident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claimsExcellent customer service skills face to face, telephone and via emailSupporting the Practice Manager and clinical team with the smooth running of the practiceHandling paymentsAccessing sensitive information whilst maintaining patient confidentiality Your skills and experience Confident leading a teamAbility to be positive and professional in a fast-paced environmentPrevious administration or receptionist experience, preferably within a healthcare settingStrong communication skills face to face, via telephone and emailProficient with Microsoft Word and Outlook with overall strong organisation skillsPrevious experience with promoting company products and servicesPreferred Dentally experience Your salary and benefits:We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:  Competitive pay rates and the opportunity to increase this through training and developmentAccess to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.Discounted dental insurance which can be extended to immediate family members.Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.Wagestream – Access your income before payday, if and when you need it.Access to career pathways and support throughout your working life with Bupa Dental CareAnd many more, just ask. Benefits - Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!