.. opportunity to join a leading global organisation as their newest Sales Representative, based at their site in Birchwood, Warrington. Established .. (early Friday finish) Pension and Private Medical cover THE ROLE The new Sales Representative will develop new accounts and expand relationships with .. read more
Vacancy Overview : Working Week : Monday to Friday
Weekly Wage : £14500
Detailed Job Description : IT Support Technician Apprenticeship - Level 3 £14,500 p.a. WA3 6GA Roles and Responsibilities may include:
- Triage support inquiries
- Verify support agreements
- Moderate and administer community forum
- Create and update support cases
- Provide general support assistance for all Flexera Products
- Provide timely responses and regular updates on support cases
- When the case is unable to be solved within the specified guidelines, escalate for further investigation
- Properly document support inquiries into the CRM system
- Provide assistance to other team members
- Proactively keep management informed of critical customer issues/concerns
Benefits :
- On-site gym
- Free car parking
- Employee referral incentive scheme
- Private medical/dental insurance
- Kitchen amenities/fresh fruit in office
Skills Required :
- Strong interest and exposure to Windows, Linux, and other UNIX operating systems and related software
- Strong customer orientation and dedication
- Good communication and interpersonal skills (works well individually and as part of team)
- Ability to manage multiple tasks
- Enjoys problem-solving and approaches them analytically and methodically
Personal Qualities :
- Driven
- Tech-savvy
- Committed
- Willing to learn
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