Installation Engineer

  • Dungannon
  • Hunter Savage

Job Summary:We are seeking a skilled and dedicated Installation Engineer to join our team.
The successful candidate will be responsible for installing, testing, and maintaining a variety of systems and equipment, ensuring they meet both company standards and client requirements.
This role requires a detail-oriented professional with strong technical skills and a commitment to providing exceptional customer service.Key Responsibilities:Installation and Setup:Install and configure equipment and systems at customer sites.Perform system tests to ensure proper functionality and integration with existing systems.Technical Support:Provide on-site and remote technical support to troubleshoot and resolve issues.Assist customers with operational training and usage instructions.Maintenance and Repair:Conduct regular maintenance checks and perform necessary repairs to ensure optimal system performance.Update and upgrade systems as needed to enhance functionality and efficiency.Documentation and Reporting:Maintain accurate records of installations, service calls, and customer interactions.Prepare detailed reports on system performance and any issues encountered.Customer Service:Communicate effectively with customers to understand their needs and provide tailored solutions.Ensure a high level of customer satisfaction through professional and courteous interactions.Compliance and Safety:Adhere to all company and industry standards, guidelines, and regulations.Follow safety protocols to ensure a safe working environment for both employees and customers.Qualifications:Education:Bachelor's degree in Engineering, Electronics, or a related field (preferred).Relevant certifications (e.G., CompTIA A+, Network+, or equivalent) are a plus.Experience:Proven experience in installation, maintenance, and repair of technical systems or equipment.Experience in customer-facing roles, providing technical support and training.Technical Skills:Proficiency in reading and interpreting technical diagrams and manuals.Strong understanding of electrical and electronic principles.Familiarity with various tools and testing equipment used in installations.Soft Skills:Excellent problem-solving abilities and attention to detail.Strong communication skills, both written and verbal.Ability to work independently and as part of a team.Good time management and organizational skills.Other Requirements:Valid driver's license and willingness to travel to customer sites as needed.Ability to work flexible hours, including evenings and weekends, if required.Working Conditions:This position may require working in various environments, including indoor and outdoor settings, and at heights.Physical requirements may include lifting heavy equipment and standing or walking for extended periods.Benefits:Competitive salary and benefits package.Opportunities for professional development and career advancement.A supportive and collaborative work environment.

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