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Customer Service Administrator, Permanent Role: Customer Service Admin Salary: £23,300 Hours: 8.30am - 5.30pm (Monday - Thursday) & 8:30 - 4:30 (Friday) Elevation Recruitment Group's Business Support division are excited to be recruiting the role of Customer Service Administrator, for a manufacturing company in Barnsley.
The role of Customer Services Administrator will include: - Responding to and managing customer contact regarding complaints, queries and products - Actively managing any issues and escalate immediately where necessary - managing customer expectations through clearly explaining the situation, next steps and potential outcomes - Ensuring all customer details and communication is correctly recorded and updated - Demonstrate effective relationship building with sub-contractors and site teams and throughout the company The ideal Customer Service Administrator will have the following knowledge and experience: - Evidence of providing an exceptional customer service - An excellent and professional telephone manner, along with good written communication skills - Ability to resolve multiple issues and problem solve - You must be organised, and be able to manage your own workload If you think this might be the role for you, please get in touch!
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