Café Team Member - Full Time

About us

Nestled in the hustle and bustle of Borough Market, Bread Ahead’s journey began in 2013 when founder Matthew Jones, having spent 25 years in the restaurant industry decided it was time to focus on great baking and great products! We have enjoyed a steady growth and expanded locally throughout London with stores in Chelsea, Wembley and Soho, as well as our debut international outpost in Dubai.

We opened our flagship bakery school in Borough Market in 2014 to show the public just how easy baking good bread can be. Since early 2020, Bread Ahead Bakery School has reached thousands of homes through our online baking classes which have become a treasured part of kitchens all over the world! We’ve grown to become a destination for both Londoners and foodies across the globe.

But we are just getting started! With more London locations planned alongside further international expansion, we’re at an exciting point in the development of our team and we’re looking for like-minded people who are as passionate about food and hospitality as we are.

About the role

Full time: 40-45 hours per week over 5 days on a rota basis.

Salary reviewed regularly (after first month).

Bread Ahead are seeking reliable team members to join our team in Chelsea during an exciting period of growth and opportunity. Customer service will be the main focus of your role, as well as ensuring the smooth running of the day.

Alongside creating delicious products, delighting our customers is at the heart of all we do here at Bread Ahead and you will be expected to go above and beyond to ensure that every experience the customer has with us is a positive one. Situated front of house, you will be responsible for setting up stalls and displays, handling deliveries and inventory checks, taking customer orders and upselling where appropriate, serving our delicious products and producing coffee and other drinks, assisting with customer queries and complaints alongside supporting your team members in the kitchen and bakery with day-to-day tasks as required to ensure everything runs smoothly.

Presentation and hygiene standards are a priority at all times, and you will be expected to ensure these are maintained consistently through adherence to our “clean as you go” policy as well ensuring as our food safety and hygiene standards are met without exception.

About you

Alongside your passion for great food, the customer experience is at the heart of everything you do. You have proven experience front of house in a similar environment or a similar customer facing role.

Your interpersonal skills will shine through, and you will possess excellent communication, organisation, adaptability, and problem-solving skills. You’re agile, dynamic and can quickly react to any situation.

You possess strong experience of working in a fast-paced, food orientated, customer facing environment and you take ownership of your responsibilities and any issues you may face during the day to ensure satisfactory resolution. Barista experience is advantageous though not essential.

You are motivated and committed, approaching all tasks with enthusiasm. You are hungry to develop your skills and seize opportunities for learning in your day-to-day role. You also possess or are willing to pursue food hygiene or health and safety certification, though this is advantageous not essential.

How to apply

Forward your CV and cover letter to apply.

Job Types : Full-time, Permanent

Salary : From £10.00 per hour

Benefits :

• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Day shift

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Chelsea, SW1X 0BP: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location