Trade Counter Sales Assistant

Trade Counter Sales Assistant

Ashbrook Roofing Supplies Ltd specialise in the sale of roofing, building and home/garden improvement materials. Operating both on-line and through our trade counter in Matlock, we remain a family run business whose mission is to inspire, support & deliver our customers project needs.

Ashbrook Roofing has grown three-fold over the last few years. A key element of our success has come through our focus on supporting and developing our colleagues to become the very best they can be. This in turn helps us to deliver a diverse range of competitively priced products backed up by extraordinary customer service, ensuring that our customers come back to us time and again.

As the company continues to grow, we are seeking to recruit an experienced, positive and self-motivated Trade Counter Sales Assistant to join our team.

In this key role, you will be responsible for the processing and execution of quotes, orders and tenders, whilst ensuring that customers receive extraordinary customer service at every point in their journey with us. Key elements of this key role include:

• Engagement with customers face to face at the trade counter and over the telephone, taking orders, offering advice and customer support.
• Providing technical advice and product support to both trade and retail customers.
• Processing and control of quotes, sales orders and tenders from receipt through to delivery.
• Maintain the trade counter, keeping stocks fresh and tidy.
• Recognising and acting upon potential sales opportunities.
• Liaising with internal departments and suppliers to investigate complaints, ascertain technical information and confirm lead times.
• General administration and support to the sales team to help them achieve their targets.

You will have a positive outlook, can do attitude and the determination and self-discipline to manage your busy workload. Ideally you will have experience gained from working within a similar role/environment and be able to demonstrate excellent organisational and order processing/management skills. As part of the Sales Team, you will be able to work proactively with customers, supporting them with technical information whilst identifying potential opportunities.

In return, we offer a competitive salary of £22,000 - £26,000, 28 days holiday, free on-site parking and the opportunity to work in a positive and friendly work environment in a rapidly expanding business.

There is also the real potential for career progression for those who demonstrate the ability to take this role forward.

Salary : £22,000.00-£26,000.00 per year

Benefits :

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Experience :

• Building or roofing supplies: 1 year (preferred)

Work Location: In person