Bodyshop Administrator

The Vacancy About the role…We are excited to be recruiting for a Bodyshop Administrator. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best.You will be responsible for assisting the Bodyshops in daily controls and provide exceptional administrative support and the highest level of customer service to our customers. If you have a passion for working in a busy high-pressured environment then what are you waiting for…Apply today!As a Bodyshop Administrator, you will be a valued team member committed to delivering accurate administrative documents and the best customer service that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? Industry leading competitive salaryBonus schemeA range of training and development programmesIndustry leading career progression opportunitiesContributory workplace pension schemeUniform providedLong service rewardCustomer introduced rewardEmployee discountsAccess to discounts on retailers, restaurants, holidays and much moreWellness programmeFree parkingAn average day as a Bodyshop Administrator...You will work efficiently and effectively alongside the Bodyshop Managers, receptionists and Parts department.Qualifying and processing customer insurance claimsBooking estimate appointments and repair appointmentsMaintain a professional manner at all times. Building rapport with internal sites / staff and external customersDealing with own customer claims and keep customers ‘up to date’ dailyAbout you…Previous Bodyshop Administration experience within the automotive industry would be helpful but administrative experience in another environment will be considered as full training can be given.Previous experience of using Kerridge/CDK or a similar system would be advantageous but is not essential.You will be computer literate, especially Microsoft Office and ExcelYou will have excellent communication and organisation skills.Committed to providing excellent customer service and thrive in a busy high-pressured environment.We want you to love what you do – The rest will come naturally.“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."