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Summary We're looking for you to join our team at Formby. If you have experience in administration, customer service and love being part of a team..... then we'd like to hear from you, this role is all about connecting with people. We’re looking for someone withgreat organisational and people skills to join the team at Formby. With a varied administrative workload which supports the team managing one of the National Trust’s most dynamic coastlines, no two days will be the same.
If you have any questions about the role please contact:.uk
What it's like to work here Formby is a highly designated and much-loved coastal site, which welcomes around 1.16 million visitors annually. It’s not without its challenges and we are always looking at the best ways to manage this site for nature and people too. Everyday is differentat Formby so all of our team are enthusiastic, flexible and able to think on their feet.
You'll be part of the Operations Team, working closely with the Operations Manager (the Line Manager for this role), Marketing Officer and Programming & Partnerships Officer. You'll also work alongside the wider property team consisting of our Welcome, Ranger,Facilities and Food and Beverage Teams.
What you'll be doing You’ll be based in our countryside office supporting the team through answering visitor queries over the phone, via our social media and in person.
Working closely with the Marketing Officer and Programming & Partnerships Officer you’ll also help to collate content for sharing with internal and external stakeholders and support with group and school bookings. Additionally you’ll support the FacilitiesManager by ensuring compliance tasks are completed across the property as well a range of other varied tasks helping the operation run as smoothly as possible.
In this role, you’ll work 3 weekends in 4 and regular bank holidays.
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary
Click here to find out more about the benefits we offer to support you.