Event Administrator

Event Administrator - £13ph - Hybrid

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Company & Role Overview

We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year.

Role Summary:

As an Event Administrator you will play an essential role in supporting the People Manager by handling administrative tasks, facilitating communication and ensuring the smooth operation of organising our commercial staff/elves. You will be one of the faces representing our Commercial department throughout the recruitment process all the way to the end of the live event. Your responsibilities will include, but are not limited to:

• Assist the hiring manager in processing new applicants
• Assess staff availability and produce staff schedules for each outlet, following up onsite to make sure correct staff have arrived for their shifts and resolve any issues that may arise
• Maintain the Commercial email inbox, and action any queries or forward to correct HR advisors or Managers
• Train across Retail, Food & Beverage and Warehouse to have knowledge in each area that make up our commercial department
• Produce daily call sheets for management

Knowledge, Skills & Experience

• Comfortable with being first point of contact for employees on site and handling multiple tasks simultaneously
• Excellent verbal and written communication skills
• Proficient in Windows & Microsoft applications
• Great organisational and problem-solving skills

Comp & Benefits

• One meal provided during your shift, as well as unlimited hot & cold drinks in the tea tent during Ascot live event.
• Pay rate: £13 per hour, and any outstanding accrued holiday pay paid at the end of the event
• 20% discount in our Elven Village during our specified Staff Shopping Events

Working Hours

During recruitment phase hybrid working: 19th August – October 19th; 3 Days per week: Wednesday’s 9:00 – 18:00 at Camberley Theatre, Thursday & Fridays working from home 9:00 – 17:00. As we approach training days to live event (21st October – 24th December) this role will increase to 5 days a week; Varied Shift work on site at Ascot TBC. We are looking for those who can reliably commute to Camberley & Ascot for the duration of the contract and are flexible within their working patterns. This is a Zero-hour contract, please note that while these dates are outlined, there is the possibility of change.

Life at LaplandUK:

At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results.

We're not just looking for employees; we want people who are excited to get involved, embrace challenges, and bring a hands-on approach to their work, creating a workplace full of positivity and collective success. Overall, working at LaplandUK offers a chance to be part of something truly special, where the wonder of childhood is celebrated by a team dedicated to making memories for over 40,000 families each year.

Apply now to be considered!