Rehoming and Welfare Assistant

Team: Centre Location: Belfast Work pattern: 35 hours per week on a rolling rota to include bank holidays and weekends Salary: Up to £21,943 per year Contract: Permanent We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Rehoming and Welfare Assistant: Carry out cleaning of cat pens, including litter trays, in the various sections of the centre Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling Present a professional and friendly image to customers and visitors As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off-site Work with volunteers to coach and guide them on cat care duties Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care About the centre team: Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home Our team is made up of 19 employees including Centre Manager, Deputy Centre Managers, Senior Rehoming and Welfare Assistants, Rehoming and Welfare Assistants and Receptionists What were looking for in our Rehoming and Welfare Assistant: A full, manual driving license is essential as some driving of centre vans is required An excellent communicator with strong empathy Excellent customer service skills and experience of dealing with members of the public Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats Resilient with the ability to cope with potentially distressing and emotional situations A positive attitude and good at working as part of a team An understanding of health and safety and comfortable with manual handling tasks What we can offer you: range of health benefits 25 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about here Interested? Heres how to apply: Application closing date: 10 September 2024 Interview date: 18 and 19 September 2024 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If youre enthusiastic about this opportunity but your experience doesnt align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: anonymised application form virtual interview Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.