Customer Service and Sales Consultant VIC - Melbourne & Surrounds

Employment TypeCasualClosing Date12 Oct 2023 11:59pmJob TitleCustomer Service and Sales Consultant VIC - Melbourne & SurroundsJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.Job DescriptionCustomer Service & Sales Consultant At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And this is where YOU come in, by playing your part in helping our customers connect: faster, better, and smarter.About the RoleAre you an experienced Customer Service & Sales professional, who thrives on working in a fast-paced and rewarding environment? If yes, then this role is for you!DutiesProvide quality customer service to all customersMaximize sales by providing the latest product and service information to our customersAchieve sales and performance targetsEnsure store presentation is in line with retail shop standardsSkills and experienceExperience in a customer-facing roleProven record of delivering great customer experiencesAbility to solve complex problemsEffective communication skillsThe ability to speak fluently in another language is highly advantageous!BenefitsVariety of flexible working arrangementsFantastic career growth prospectsOngoing Product Training & DevelopmentIn-Store Mentor and SupportA highly rewarding sales environmentCorporate discounts and benefitsHow to ApplyClick APPLY to submit your application, detailing which location you would like to apply for.You will receive a video assessment in the next 3 hrs, please complete to progress your application.We are currently hiring across the following Telstra Stores:AIRPORT WESTDONCASTER EAST – THE PINES SHOPPING CENTREMALVERNMARIBYRNONG – HIGHPOINT SHOPPING CENTREMELBOURNE DISCOVERYMORNINGTONNORTHLANDPOINT COOKSUNBURYWERRIBEEAdditional DetailsWe're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds, and applicants who identify as living with disability.To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.