Customer Orders Administrator

Birchwood (WA3) / HYBRID working (2 days onsite / 3 days WFH)

Initial 6-month contract - likely to extend for the right person as long as the business need is there!

Hours: 08.30 - 16.30 Mon to Thurs, 08.30 - 16.00 on a Friday

Up to £16.10 an hour PAYE (Umbrella rates also available)

Do you enjoy helping customers and providing them with the best service possible? Are you used to placing customer orders on a system? Have you got strong Excel skills and are happy working on your own initiative? If yes, this could be the opportunity you’ve been looking for

We have an excellent opportunity for a Customer Orders Administrator to join a global supplier of world class engines in Birchwood. Working within their expanding aftermarket operations you will provide support to customers and dealers, helping them with queries, as well as placing their orders and providing quotations.

Daily tasks for the Customer Orders Administrator will include:

Assist dealers and customers with product inquiries and entering their orders on the system
Research and prepare customer and dealer quotes
Work with the sourcing team to obtain items on orders which are out of stock
Provide the best customer experience possible to dealers and customers, and help resolve any order issues which may arise

What we’re looking for from you:

Significant experience within a Customer Operations function
Experience within Customer service/sales/logistics function
Good computer skills, including Microsoft Office and Customer order management systems
Strong Excel skills (e.g., Formulas, Pivot tables, Look ups would be an advantage)
Proven ability to maintain react and think quickly to fast moving fluid situations
Demonstrate meticulous levels of attention to detail
Ability to identify a problem, articulate it clearly, progress it to a solution involving others as appropriate
Experience of using SAP would be highly advantageous

Job Types : Full-time, Temporary contract Contract length: 6 months

Salary : £16.10-£21.63 per hour

Schedule:

Monday to Friday

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Birchwood

Reference ID: SEI5706C

Apply now

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