.. the world of orthodontics, we’d love to hear from you. At Turret Orthodontics, you’ll be part of a team that’s passionate about transforming lives through beautiful, healthy smiles. Join us, and let’s create something amazing together! Job Type: Part-time Pay: £48,**-£52,** per year Additional .. read more
Customer Experience Champion
Do you have excellent customer experience skills and consider yourself 'Simply the Best'?
Do you have a solid career history and the ability to demonstrate a successful track record within Customer Service and Sales?
Do you want a long-term career as opposed to a job?
If you've answered yes to the above questions, then please read on...
An amazing opportunity has arisen for a Customer Experience Champion to join our client’s prestigious business based in Aintree, Liverpool. Providing high quality, innovative home improvement products, the business has been established for many years and has seen fantastic growth year on year.
Now, with exciting expansion plans, they are looking for the creme da la creme of Customer Service Champions to ensure their clients have the most amazing customer experience.
Your role will involve handling the customer journey from start to finish and not forgetting the all-important aftercare!
You will inherit and build a client portfolio, developing relationships and ensuring the customer experience is first class.
You will be making outbound calls as well as handling incoming calls, dealing with customer enquiries effectively and efficiently.
You will support the sales team, arranging home appointments for reps, surveyors and installation teams following the customer journey to ensure it flows perfectly!
Strong administration and IT skills are essential along with the ability to prioritise.
Our client uses bespoke software, as well as MS Office, but full training will be provided in its use. Also vital are excellent communication and organisational skills, particularly on the telephone, with a focus on delivering great customer service.
Job Type : Permanent, Hours 8am-5pm Monday-Friday
Basic salary of 24-27K plus performance related bonus.
Excellent opportunities for promotion for the right individual.
Job Types : Full-time, Permanent
Job Types : Full-time, Permanent
Salary : £24,000.00-£27,000.00 per year
Benefits :
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Aintree: reliably commute or plan to relocate before starting work (required)
Experience :
- customer service: 3 years (preferred)
Work Location: In person