Personal Injury Handler

  • Swansea
  • Ers
Overview Do you have a law degree or experience working in a legal practice? Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual. They provide excellent customer service, maintain policy and where possible promote a speedy recovery.Reporting to a Team Leader some of your responsibilities in the role will be to:Comply with pre and post litigation procedures through the life of a claim to conclude the case effectively and economicallyValidate claims and check all the details agree with our recordsIdentifying and referring questionable underwritingEstablish clearly the circumstances of any loss and make appropriate liability enquiriesValidate accounts/fee notes and authorising paymentsMaintain accurate estimates throughout the life of the claim and make adjustments where appropriateAbout YouDue to the nature of the role and day to day responsibilities a solid legal education is essential. We’d love to hear from you if you’ve got the below skills and experience:Experience of working in a legal envionrmentLaw degree or equivalentStrong interpersonal and relationship building skillsHighly articulate and numerateA focus on the delivery of first class customer serviceVery organised with an innate ability to prioritise and deliverWhat you’ll get in return:25 days holidayDiscretionary bonus schemeEmployee assistance programmeAnnual holiday buy (up to 3 extra days)Salary sacrifice benefitsAnnual benefits reviewsProfessional qualifications and study support