Credit Controller

  • Warrington
  • Alphabiolabs

The Company

We are a well-established, award-winning company, based in Warrington, offering DNA, drug and alcohol testing services to the legal community, members of the public and companies across the UK and internationally.

This role is offered on a full-time basis. This role is offered on a full-time basis. The role is initially office based - 37.5 hours per week, Monday to Friday with potential hybrid work arrangements in the long term.

Responsibilities

  • Document telephone conversations with customers to facilitate timely reporting with senior management.
  • Ensure invoice disputes are escalated to account managers and followed up in a timely manner.
  • Pro-actively manage and mitigate against rising aged debt.
  • Escalate to senior management customers facing financial distress.
  • Ad-hoc streamlined reporting and other duties as required by the Finance Team.

Key Skills

  • 2 yrs+ credit control experience
  • Experience in Salesforce and Sage Intacct is desirable
  • Commercial acumen with methodical analytical skills and attention to detail
  • Ability to work in a fast-paced environment whilst remaining organised
  • Excellent interpersonal skills with the ability to engage, motivate and influence
  • Prioritisation skills, especially managing multiple requests and deadlines
  • Excellent communication skills both written and verbal
  • Able to work effectively on own initiative with little supervision
  • Can do attitude, able to adapt quickly, not averse to change
  • Have passion, drive and be highly competitive
  • MS Excel at intermediate level

Job Types : Full-time, Permanent

Salary : £24,000.00-£28,000.00 per year

Benefits :

  • Company pension
  • Life insurance
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Sick pay

Schedule:

  • Monday to Friday