Clinic Administrator

Clinic Administrator - West London

A fantastic opportunity has arisen for a patient/clinic administrator role within an outpatient clinic based in West London.

Applicants must demonstrate ability to communicate clearly, confidently, and professionally both on the phone and face-to-face. They should have the ability to prioritise and manage time effectively, ensuring maximum efficiency and delivery of clinic needs, and most importantly be energetic, self-motivated with a positive attitude and a desire to provide quality service.

This is a full-time role based on-site. The role holder will be required to work evenings and weekends with a flexible shift pattern

Duties of this role include:

• Wide range of general administrative duties including scanning and filing onto the practice software
• Greeting, registering, booking, and dealing with enquiries from patients and/or other consultants
• Working alongside the clinical team to ensure a smooth and efficient patient journey
• Billing for appointments and taking payments from patients
• Dealing with patient data in a highly confidential and GDPR-compliant manner
• Any adhoc duties to keep the clinic running smoothly

Skills desired and required for the role include:

• High level of interpersonal skills
• Knowledge of medical terminology
• Ability to communicate professionally in written and verbal correspondence
• Ability to prioritise and manage time effectively
• Ability to work evenings and weekends which are our clinic’s busiest hour

We are committed to offering a competitive salary which will be dependent on previous experience. We offer a range of employee benefits, which include:

• Competitive Salary
• Pension Scheme
• 28 days (pro rata) annual leave rising annually with length of service
• Access to private healthcare cover after 1 years’ service with discounted self pay treatments within the clinic
• Excellent induction, training and development programme
• Career development and optional additional training programmes

Salary : From £24,000.00 per year

Experience :

• Medical Administration: 1 year (required)

Work Location: In person