Pa/administrator

An Opportunity has arisen in Local Services for a Band 4 Team Administrator for the West London Acute Mental Health Service based at Trust HQ, Armstrong Way, Southall UB2 4SD Previous applicants need not re-apply - Confident and have the ability to work alone - Good minute-taking skills (need to take business meetings and senior managers team meetings’ minutes) - Excellent at managing diaries on Outlook - Good at communicating both in writing and verbally with team members, professionals from other teams and patients - Organised - Use own initiatives and be proactive - Good IT skills, such as good at Excel, Outlook and able to learn how to use database - To provide a high quality administrative service to a multi-disciplinary team - Within a team framework provide a high quality comprehensive support function ensuring effective standards of quality and equality to team of workers - To provide an effective and efficient quality word processing support service, utilising software including Microsoft packages. - To be responsible for initiating, developing and maintaining client record systems ensuring all of the statutory and organisational requirements for their maintenance, safekeeping and disposal are adhered to at all times - To be responsible for the day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence - To maintain information system detailing the whereabouts of department members during working day, relaying details appropriately and timely - To be responsible for the minuting and typing of minutes, this may include the co-ordination of invitations, collating of agendas and relevant paperwork for attendees as required - To be responsible for ensuring that all case files related to clients are filed and stored in accordance with agreed organisational policies and legal legislation. - To enter patient data accurately into computer system within agreed Trust deadline - To be responsible for the maintenance of office equipment and the environment, ensuring Health & Safety requirements are adhered to at all times. West London NHS Trust is one of the most diverse providers of mental health, community and social care in the UK. Our 3,982 staff care for people in hospital and in the community, helping them to recover and go on to lead full and productive lives. We aim to be the best organisation of our kind in the country. We provide care and treatment for more than 800,000 people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, delivering services in the community (at home, in GP surgeries and care homes), hospital, specialist clinics and forensic (secure) units. We’re rated good overall by the Care Quality Commission (CQC). Together, we’re committed to promoting hope and wellbeing, working with patients, service users, carers, families and partners across the communities we serve. We are keen to ensure that our workforce reflects the community it serves, particularly in terms of ethnicity, gender, disability, LGBTQ+ and experience of mental illness. For a full list of duties and responsibilities, please refer to the attached Job Description / Person Specification.