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Chromatography & Mass Spectrometry Site Engineer
Location: Site based in Bracknell
Do you want to work for a leading global laboratory services provider who partner with top 5 Pharmaceutical organisations to enable their life saving scientific research and discovery?
Are you already an experienced Chromatography and/or Mass Spectrometry Field Service Engineer wanting to improve your work life balance by moving into a site-based role but still have amazing progression opportunities?
If you said yes to the above and are commutable to the Bracknell region, then this brand-new Chromatography & Mass Spectrometry Site Engineer role could be perfect for you!
The requirements of the Chromatography & Mass Spectrometry Site Engineer role :
- To be considered for the Chromatography & Mass Spectrometry Site Engineer role you will already have 3+ years of experience as either a Field Based or Inhouse/Site Based Service Engineer servicing and repairing LC/LC-MS or GC/GC-MS equipment
- You could have experience servicing the above type of equipment for OEM’s such as Shimadzu, Waters, Perkin Elmer, Thermo Fisher, Agilent or similar vender
- Hold a relevant Engineering qualification (ONC, HNC, NVQ, City & Guilds) OR scientific degree (Biological or Chemistry based)
- Very strong analytical skills with proven ability to break down and solve complex problems in a logical and structured approach
- PC literate in Microsoft packages (Word, Excel, PowerPoint etc)
- Strong relationship management and excellent communication skills/influencing skills
- Experience coordinating and scheduling workload to achieve results.
- Ability to work to own initiative but team orientated and able to work with mínimal supervision
- Strong written and verbal communication skills
- Robust and assertive attitude towards achieving results and motivating team members
The role of the Chromatography & Mass Spectrometry Site Engineer role :
- As the dedicated onsite Chromatography & Mass Spectrometry Site Engineer, you will ensure prompt, flexible, customer focused specialist engineering support for a range of multi-vendor Chromatography & Mass Spectrometry equipment
- The role involves maintaining up to date technical documentation both with the visiting engineers and logging information on the SAP system as you will be working in a GXP & ISO environment with regulated pharmaceutical equipment
- Plan & carry out engineering maintenance and commissioning work associated with scientific equipment and systems in a safe, cost-effective manner to ensure minimum business disruption
- Diagnose faults on complex equipment and systems to produce a satisfactory solution
- Create, manage and review supporting documentation e.g., service reports
- Support users in the preparation/design of operating procedures, SOPs, Change Control and the deviation, manuals, and drawings
- Attend client meetings to review on-going performance, areas for continual improvement and opportunities for business growth
- Build-up and maintain client relationships
- Manage and improve the client service logging process and asset maintenance systems
- Schedule and host 3rd party engineering site visits, ensuring QHSE compliance
- Use technical knowledge to identify and source components and services
- Manage the availability of essential spares to support the range of equipment and systems used within the R&D facilities in a cost-effective manner
- Support contract management in the set-up, renewal, and budget of contracts
- Monitor the performance of the scientific equipment and systems using Key Performance Indicators to instigate improvements and influence changes
- Act as an ambassador, ensuring a first-class service is always delivered
Salary & Benefits :
- Base Salary Circa £35,000 - £45,000 (DOE)
- Pension
- Laptop & Phone
- 25 Days Holiday + 8 Bank Holidays
**You must have the right to work in the UK