Information Technology System Administrator

  • Hereford
  • Halco

The role offers a huge range of opportunity and variety with the chance to make a difference and feel a valued part of an enthusiastic, fast paced, family culture. Please find basic details below; Resolve daily IT issues, such as :

  • Printer connectivity
  • Server connectivity
  • Wifi/internet issues
  • Phone issues
  • Peripheral issues e.g. screens not working
  • Communicate with 3rd party support for any daily issues that cannot be resolved internally.

Look after setting up new users or upgrading existing users includes :

  • Purchasing new equipment
  • Contacting 3rd parties for logins and access

CRM and Reporting

  • Setting up access levels
  • Basic changes such as field names
  • Reports
  • Contact 3rd party for issues that cannot be resolved internally.
  • New reports required having to go through with support exactly what is needed from order processing/operations.

ERP

  • Sorting issues with Sage from order processing
  • Balancing ledgers to reset reserved qtys in stock.
  • Forwarding correspondence to Sage Support and following up any outstanding tickets
  • If improvements are needed or changes to the system, taking this forward with Sage.
  • Barcode & Scanning - updating Sage locations regularly so device information is correct.
  • Maintenance of new barcoders/scanners, setting up Users and Permissions
  • Ensuring Sicon modules don’t expire in the system.
  • Any Sicon/Sage updates, ensuring all tests are done prior to full upgrades.
  • Implementing and ensuring new add-ons work. i.e MRP etc
  • Ensuring the whole intercompany process is working accurately
  • Setting up of new companies within Sage, users, permissions and ensuring all working smoothly.

Job Types : Full-time, Permanent

Salary : From £30,000.00 per year

Benefits :

  • Company pension
  • On-site parking
  • Work from home

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Hereford: reliably commute or plan to relocate before starting work (preferred)

Experience :

  • IT project management: 2 years (required)

Work Location: In person

Reference ID: IT/SY

Apply now

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