Dental Receptionist

  • West Bromwich
  • Pentwyn Dental Surgery

Receptionist Role and Responsibilities

  • Meeting and greeting patients, providing a friendly but professional first impression
  • Booking and amending appointments, answering the phone, updating patient records
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Making patients aware of dental services and offers
  • Handling payments
  • Accessing sensitive information whilst maintaining client confidentiality
  • Assist in practice management and to carry out banking duties such as cashing up
  • Manage social media and marketing for the practice

Your Skills and Experience

  • Ability to keep calm and professional in a fast-paced environment
  • Excellent telephone manner
  • Previous administration or reception experience (3 years preferably but will consider less for the right applicant)
  • Personable, positive and enthusiastic with great customer focus
  • Efficient with Microsoft Work and Outlook
  • Preferred SOE/R4 Experience
  • Strong communication and organisation skills
  • Previous experience in healthcare setting would be preferable but not essential

Job Types : Full-time, Permanent

Salary : £9.50-£15.00 per hour

Schedule:

  • Monday to Friday

COVID-19 considerations: We work to the current government guidelines

Reference ID: SRtw71022