Business Administrator

Business AdministratorWho is Oakford Technology? We are a market leading team of 60 professionals working in multiple teams to create, deliver and support cloud solutions and managed services for the education and business sectors.
We offer a full spectrum of IT across the South West – from consultancy and support, through to project delivery and installation.
We are among the elite in our industry and pride ourselves on our integrity, knowledge and experience, with thanks to our incredible team and the exceptional customer service.What we need? An exciting opportunity has become available for a full-time Business Administrator to join our friendly team near Devizes.This is an office based role with a primary focus on Field service coordination, but you will also participate in other activities to support the business and team, such as preparing reports or making phone calls to customers and suppliers.Who are you? You must be an enthusiastic, friendly and sociable team player with a genuine passion for people and team success.
A positive "can do" attitude is very important to Oakford.You will be an integral part of the Operations team – the beating heart of our customer and employee experience.
You will need meticulous organisational abilities, a proven track record for effective decision making and be gifted with incredibly strong communication skills to help you accurately deliver on expectations you set with our colleagues and customers.Your day-to-day interactions and effective contributions will naturally lead you to quickly become an integral member of our amazing team.You should have some experience or demonstrable skills aligned to the role responsibilities.
Previous roles within Field service management, diary/appointment or similar time coordination tasks could be a huge advantage.
If this sounds like you, please get in touch.What we offerThe successful candidate will receive the following benefits:£25,000 per annum – dependant on experience24 days paid holiday + Bank HolidaysOnsite fitness suiteChildcare, eye care and cycle to work schemePerk schemeEmployment anniversary awardsCompany funded social eventsCompany contributory pension schemeYour responsibilitiesAccurately plan, coordinate and communicate all Field service activities, to include managing engineer schedulesPrepare and send regular updates to our customersVarious administration tasksCommunicate with our customers to support multiple departmentsContract management – making adjustments and/or processing renewalsHelp to champion a mutually beneficial and positive business relationship with customers and colleaguesProvide input and feedback for all identified continual improvement suggestions and opportunitiesFleet ManagementYour skillsCustomer Experience (CX) championExceptional organisational skills with meticulous attention to detailPositive and energetic Completer-Finisher with "can do" attitudeConfident, proactive and effective communicatorAbility to focus and prioritise within a fast paced and interruption prone environmentPositive approach to adaptable situations – using skill, initiative and experienceAbility to effectively prioritise and deliver to deadlines when requiredGood general IT skills – Microsoft Office suite, Internet and data entry with ability to adopt new systems as they are introducedThe must havesFull UK driving licenceAn Enhanced DBS check of the successful candidate will be undertaken and it is a requirement of the post that a clean DBS check be maintainedWhat's next?
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