Night Porter

Are you a night owl?   Do you thrive on delivering outstanding customer service?   The important stuff:   Free health club membership (T&Cs apply) Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program – Hospitality Action Refer a friend scheme FREE parking AND……much, much more!  What will I do?   You’ll   manage the reception during the night , g reeting guests upon arrival, administering check ins and check  outs  and ensuring  all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay .   Is this  the  role for me?   Ability to work with minimum supervision   Passion for delivering exceptional guest service  Courteous and pleasant attitude   Conflict resolution experience  Curious to find out more?   Ashford International Hotel & Spa is located in Ashford, Kent, not too far from London and is a 4*, 179-bedroom property. Our hotel has the Horizon restaurant and the Quench bar, and we offer afternoon tea as well as private dining and meetings & event spaces. The leisure facilities include a gym, pool, jacuzzi, steam room, and a relaxing Elemis spa.  The QHotels Collection are proud to be a  Disability Confident  employer and we are committed to diversity,  inclusion,  and equal opportunities for all.  We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.     The QHotels Collection proudly supports the UK Armed Forces and have signed the  Armed Forces Covenant  achieving the Silver Award.