Customer Support Coordinator

Based in Bruntingthorpe

Monday - Friday

9:00 - 17:30

£10.76 p/h

Temporary to Permeant Position

Transport Essential due to village location

Our transport client based in Bruntingthorpe is looking for a customer support coordinator, to oversee a growing portfolio of Vehicle Solutions customer accounts ensuring these are administered and managed effectively and in line with agreed SLA’s.

The Key Responsibilities

• Responsible for your portfolio management, ensuring attention to detail and accuracy is maintained.
• Data entry
• Responsible for booking in units at multiple Vehicle solutions locations.
• Responsible for using multiple external customers databases and systems.
• Liaising with different departments within the business.
• Enjoys working within a process driven organisation.
• Experience within a customer facing role who is a good problem solver.
• Excellent customer service skills
• Manage the customer handover experience on site
• Strong administration skills
• A keen eye for detail and accurate data entry skills
• Excellent communication skills both verbal and written.
• Able to use your initiative and be flexible, reacting to change quickly and effectively
• Able to work as part of a team to ensure successful delivery of a sale
• Strong organisational skills, happy working in a pressurised environment

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

To view our Privacy policy please see our website

Benefits of working through The Caraires Consultancy: (1) We pay the same hourly rate as your permanent equivalent from day one.

(2) We pay 3% employer contribution towards your pension.

(3) We pay annual leave as you accrue it from day one.

(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.

(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.

(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.

(7) We will deliver seasonal gifts as a token of recognition for your hard work.