Application Support Engineer

  • Colchester
  • La Fosse Associates

Application Support Engineer - £475 per day - Inside IR35 - 2 days a week in Colchester, Essex Office

Role:

  • Support multiple technologies and Applications to help the team deliver the best-in-class support and innovation to our customers.
  • Monitoring and reporting of system availability and usage including Implementation of system upgrades.
  • Represent the team on projects, ensuring best practices and operational support elements are in scope & assist in the transition of projects to operational status.

Skills required:

  • Intune - Experience in supporting & deploying Microsoft Intune including best practices for Intune software distribution & management to Windows PC's.
  • AdminStudio & InstallShield - Experience of automating packages, customisations & patching using these or similar tooling.
  • M365 / Azure - An understanding of the Microsoft platform across Azure and the M365 Suite including the governance & policies.
  • PowerShell - Scripting experience
  • Active Directory (On-premises and Azure) - Knowledge of associated services such as Group Policy Objects (GPOs) & ADFS
  • A good understanding of networking, IT Infrastructure & hardware.

Desirable skills:

  • Knowledge of LexisNexis InterAction CRM
  • Web browser support & troubleshooting (Edge Legacy, Edge Chromium, IE 11)
  • PDF Reader & Annotation tools support & troubleshooting (Adobe/Kofax PDF/OneNote)
  • Experience of diagnostic tools (Process Explorer, Procmon, PSExec, Wireshark, Fiddler)
Apply now

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