Band 4 Senior Administrator for HCC Surveillance - Liver Medicine

Job summary An exciting opportunity has arisen for a suitably qualified and experienced office administrator to join our team to support the delivery of the Community Liver Health Checks pilot (CLHC) and Hepatocellular Carcinoma (HCC) surveillance programme, which will identify and refer people at high risk of liver cancer into liver surveillance pathways across the West Midlands.Duties will involve patient registration, booking clinical appointments, producing clinic letters and responding to patients enquires.The successful candidate will be required to act as a personal assistant to the delivery team which consists of, Consultant, Project Manager and Clinical Nurse Specialists. The post holder will work closely with the team organising diaries, transcription of formal meetings and producing action plans.The successful candidate will have excellent organisational and communication skills and ability to use their initiative. A high degree of accuracy and attention to detail is essential along with excellent organisational, communication skills and advanced Microsoft Office skills including Microsoft TeamsThere will also be an expectation for the post holder to liaise with the HCC surveillance teams at the other Trusts in the West Midlands and with the Wes Midlands Cancer Alliance Main duties of the job Candidates must be able to demonstrate proven experience of the following skills that are required for this post:Experience in a customer / patient focused environmentAdministration/Secretarial experienceExcellent communication and interpersonal SkillsFast, accurate typing/keyboard skillsExperience of typing and formatting letters and reportsMinute taking experience/ recording meeting notes for transcriptionDiary ManagementA good working knowledge of Microsoft word/excel/office packagesGood verbal and written communication skillsAbility to be self-directed, motivated and be able to contribute positively within a teamWell organised and structured approach About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.Our commitment to our staff is to create the best place for them to work, and we are dedicated to:Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.University Hospitals Birmingham is a Smoke-Free premises hospital. Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description* Person Specification Qualifications Essential *Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4 *Business Administration NVQ level 3 or equivalent experience in an Administrative environment Experience Essential *Experience of dealing with the Public/Customer service experience *Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving *Experience of dealing with the Public/Customer service experience *Good Organisational skills *Able to use own initiative and deal with the unpredictable *Able to work under pressure and to multi-task *Able to work to deadlines Desirable *Experience of working in a busy environment *Experience of working in Healthcare *Previous experience of transcribing formal minutes Additional Criteria Essential *Work effectively and flexibly as part of a team to meet the needs of the services *Confident in dealing with people at all levels *Must be able to demonstrate an understanding of equality and diversity *Mature open and flexible approach to work *Demonstrates care and compassion *Good inter-personal and communication skills. *Good organisational skills *Ability to travel to multiple sites Desirable *Ability to work under pressure and deal with stressful situations