JOB TITLE: Payout Administrator

Benefits : Salary: £24,000 - £26,000

Working hours : 8:30am - 5:30pm (Flexi time, 8am - 5pm, 9am - 6pm) Hybrid working 3 days in office, 2 at home).

Desirable

NVQ Level 2,3 and/or 4 in customer service (or equivalent)

Additional Information : JOB DESCRIPTION :

Monitor repair updates and chasing outstanding invoices from Bodyshops.
Action daily post and carry out general administrative activities.
Fund invoices to repairers, making sure all correct payments are being sent.
Pay-out pending calls, chasing bodyshops for outstanding invoices which are ready to be funded. Ensuring the bodyshop is encouraged to forward the required documentation as soon as possible.
Building relationships with the bodyshops during call communication.
Obtain bank details from our bodyshops to enable swift payment of repair costs on pre-agreed dates.
To ensure that all repairs are paid out in accordance with company policies. This will include all ACG products.
To support team members and assist in other areas of the business as fluctuations in business needs require.
To maintain up to date knowledge of the Company's products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values.
To pay due care and attention to your own and others health and safety at all times.

This list is not exhaustive and it is expected that you will carry out other duties and tasks as reasonably requested by your manager.

Experience :

Customer service experience.
Good keyboard skills and intermediate level IT skills
Experience of managing own workload to deadlines
Good working knowledge of Microsoft Word, Excel and Outlook

Competencies :

Excellent communication skills and telephone manner.
Pro-active team player
Assertive and confident
The ability to priorities tasks and manage workload
Relationship building abilities
Thorough attention to detail
Flexibility to switch tasks and roles as required

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.

Apply now

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